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Context Help

If you feel lost inside our hosting Control Panel, the first thing you should do is press the Help button, which is visible on each page. A context menu will appear. It comprises exhaustive information about all the actions that you can carry out on that particular page. Each context menu appears on the very same page so that you can quickly return to your work.

Video Tutorials

We have a rich range of instructional videos explaining how to use our Control Panel. They're shot for those of you who want to see how things are getting done instead of only reading articles. In this way, everyone can swiftly find their way around our Control Panel by simply watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the answer you need, examine our extensive Frequently Asked Questions section, which includes questions asked by actual persons and offers practical solutions. We regulary "revamp" our Frequently Asked Questions database with new questions & answers in order to encompass all the new additions and innovations related to our system.

Ticketing System

If you still can't find the answer you are looking for in the Frequently Asked Questions database either, you can contact our great team of support engineers available 24x7x365 and eager to help you with any query. Each trouble ticket you submit will be replied to in less than 1 hour (the average support ticket response time is about twenty mins), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 201726

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com